Press Release

EveryAnswer Unveils Advanced Technology to Prevent AI Hallucinations and Ensure Trustworthy Responses

For Immediate Release
September 11, 2024

Vancouver, BC — EveryAnswer, the innovative AI platform empowering organizations to create custom AI Experts, is proud to announce groundbreaking advancements in hallucination prevention technology. This cutting-edge development addresses one of the most critical challenges in AI today—ensuring that AI-generated responses are accurate, reliable, and supported by verifiable data.

Hallucinations in AI: A Widespread Challenge

In the rapidly evolving AI landscape, hallucinations—responses generated by AI models that appear plausible but lack factual accuracy—pose significant risks to trust and reliability. These occurrences can erode confidence in AI systems, especially for businesses and organizations that depend on accurate, context-specific information. EveryAnswer has risen to this challenge by developing an anti-hallucination framework that ensures its AI Experts deliver trustworthy responses tailored to an organization’s unique needs.

How EveryAnswer Prevents Hallucinations

At the heart of EveryAnswer’s technology is a meticulously designed process that combines intent routing, relevance-based data retrieval, rigorous evaluation, and customizable fallback settings. When a query is received, EveryAnswer’s AI Expert:

  • Searches Verified Knowledge Sources: The AI Expert searches the organization’s specific data, such as documents, websites, and Q&As, ensuring its responses are rooted in trusted material.
  • Ranks Information by Relevance: Potential answers are sorted and evaluated for contextual alignment, prioritizing the most relevant and reliable sources.
  • Evaluates Answers: Before delivering a response, the system evaluates whether the answer fully addresses the query and is supported by facts from the retrieved data.
  • Fallback Mechanism: If no quality source material is found, organizations can choose between two fallback settings:
    • “Only Use My Provided Knowledge”: Ensures answers are only formed from the organization’s data, maintaining the highest reliability.
    • “Use Broader AI Knowledge if Needed”: Allows the AI Expert to leverage broader AI knowledge, guided by guardrails to reduce hallucination risks.

This multi-layered approach ensures that responses are not only accurate but also aligned with the organization’s goals and values.

Transparency Through Citations

To enhance trust further, EveryAnswer’s AI Experts provide source citations, enabling users to verify the origins of the information in each response. This transparency empowers organizations to maintain credibility and accountability in every interaction.

Trust and Reliability at Scale

As businesses increasingly adopt AI to streamline operations and provide 24/7 support, EveryAnswer ensures scalability without sacrificing trust. Its technology is built to handle complex queries, adapt to evolving data needs, and maintain reliability across diverse use cases—from customer support to internal knowledge sharing.

A Commitment to Ethical AI

"Trust is at the core of everything we do at EveryAnswer,” said Lee VanIderstine, Co-Founder of EveryAnswer. “With our advanced hallucination prevention technology, we’re setting a new standard for reliability in AI. Organizations can now confidently deploy AI Experts that provide accurate, transparent, and fact-based responses, fostering trust with both internal teams and external audiences.”

Join the Waitlist Today

EveryAnswer’s anti-hallucination technology is available as part of its innovative platform, which is currently in early access. Joining the waitlist is simple and free. Interested organizations can sign up today at https://www.everyanswer.ai/waitlist.

About EveryAnswer

EveryAnswer is an AI platform that lets organizations create custom AI Experts, including chatbots, in minutes. These Experts provide instant, 24/7 answers based on specific data sources, such as documents, websites, and Q&As, ensuring accuracy and relevance. EveryAnswer supports both internal knowledge sharing and external engagement, serving customers, prospects, volunteers, students, and residents.

With a secure, multi-user interface, it allows tailored, access-controlled interactions for different teams, making it ideal for organizations needing strict privacy. AI Experts can also be embedded as website chatbots to capture leads and provide customer service. Key features include anti-hallucination technology for trustworthy responses and citation capabilities for transparency. Fast to set up and scalable, EveryAnswer offers multi-language support and a free forever plan, making AI-powered assistance accessible to organizations of all sizes.

For media inquiries, please contact us through our press center: https://www.everyanswer.ai/press-center.