By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
Residents often find it challenging to navigate city services due to key information being scattered across multiple websites and documents.
This confusion leads to a rise in visits, calls and online questions from those seeking answers. However, with assistance available only during specific hours, residents can become frustrated waiting for responses. Furthermore, given the variety of languages spoken in most cities today, there's a clear need to ensure information is accessible in the residents' native language. Addressing these challenges will not only enhance the resident experience but also present potential cost savings for the city by minimizing extra work and potential miscommunications.
EveryAnswer provides a comprehensive solution for city and municipal administrators to streamline their services and provide accurate information to residents. Cities can create an EveryAnswer Expert, upload documents and extract data from their public websites to create a centralized knowledge base. Residents can then ask the Expert questions 24/7 and receive immediate, accurate answers. EveryAnswer's multilingual capabilities ensure that language barriers are overcome, making it easy for residents to find the information they need.
